We will only return/replace/refund your order if it is damaged. Please make sure you order the correct size.
To start a return, you can contact us at info[at]dirtpitch.com your return is accepted, you will be responsible for sending the item back to us, if necessary. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info[at]dirtpitch.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. For any damaged product, manufacturing, or shipping error on our side, we offer a free replacement if you contact us within 30 days of the purchase.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.